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EditorsCloset ("EditorsCloset", "we" or "us") maintains this web site (the "Site") as a service to our customers, potential customers, and other interested parties. Please visit us frequently, browse our pages, purchase, and download materials subject to the terms and conditions set out below.
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If you are interested in purchasing multiple quantities of items for a corporation, institution, or not-for-profit organization, please click here to contact us.
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EditorsCloset.com actively reports and prosecutes actual and suspected credit card fraud.
We may require further authorization from you such as a telephone confirmation of your order and/or other information. Our decision to require further authorization is at our discretion. EditorsCloset.com reserves the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected.
EditorsCloset.com captures certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any EditorsCloset.com order is suspected to be fraudulent, all records will be submitted with or without a subpoena to all law enforcement agencies and to the credit card company for fraud investigation. EditorsCloset will cooperate with authorities to prosecute offenders to the full extent of the law.
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This Site may contain links to non-EditorsCloset.com web sites. These links are provided to you as a convenience, and you access them at your own risk. We are not responsible for the content of any linked web site or any bulletin board associated with us. Any outside web site accessed from our Site is independent from EditorsCloset, and we have no control over the content of such web sites.
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by us of that third party or of any product or service provided by a third party. Likewise, a link to any non-EditorsCloset web site does not imply that we endorse or accept any responsibility for the content or use of such a web site.
We make no representation that information on this Site is appropriate or available for use outside the United States. Those who choose to access this Site from outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
We reserve the right to make changes to the Site and our policies and promotions at any time.
We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.
101 South State Rd 7
Hollywood, FL 33023
Last Updated: June 4, 2010
Need to return apparel or footwear?? It's not a problem. Just send back the item (except the items listed below) you don't love within 14 days of delivery. We will issue a store credit of your purchase price, excluding your original shipping and handling charges.
Editors Closet will accept returns on ready-to-wear items and footwear for account credit only. Editors Closet must receive the merchandise within 14 days of delivery. Because our great values change frequently as we locate new and exciting deals for you, our 14-day return policy gives you time to return a purchase, while helping us to keep our merchandise assortment fresh and in season.
Items must be unopened, unused, unworn, unwashed, undamaged, and must be returned with their original packaging with the Editors Closet merchandise tag still intact.
Please try on your shoes and ready-to-wear items before removing the merchandise tag. Any item with an altered, broken, or damaged merchandise tag will not be accepted.
Return shipping is at your expense, using the carrier of your choice.
We will email you to confirm receipt of your returned package. After we have received your return, inspected it, and approved it for a store credit, we will credit your Editors' Closet account with the approved refund amount.
101 South State Rd 7
Hollywood, FL 33023
No returns, refunds or exchanges will be accepted on the following items: (i) Accessories (handbags, eyewear, small leather goods, umbrellas, scarves, gloves, belts), (ii) Jewelry and Watches, (iii) Swimwear, Intimate Apparel and Hosiery, (iv) Crystal Ware and (v) Beauty and Fragrances.
These items are for FINAL SALE only.
We can accept returned merchandise for up to 14 days from the date of delivery. Unfortunately, items received after the 14-day return period cannot be accepted for a refund, and your package will be returned to you.
Editors Closet strives to offer you great merchandise up to 75% off. In order to do so, we may not always carry large quantities or every size. Therefore, we unfortunately cannot process exchanges.
Certain products have special return instructions due to their size or weight. To return them, please contact Customer Service for return instructions.
EditorsCloset is committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
We use encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.
Editors' Closet keeps track of information in order to give you a more enjoyable, convenient shopping experience. When you register (log in), you will be asked for your email address and a password so that we can provide you access to your account in the future. Before completing your first purchase, we will ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. In addition, we use this information for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the Editors' Closet web site. We may use your email address or phone number to contact you if we have questions about your order.
We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have not opted-out. Emails are sent only to customers who have not opted-out from receiving emails from Editors' Closet. At any time, you may stop receiving these emails if you desire by clicking the opt-out button included in our emails.
Logging in does NOT obligate you in any way to Editors' Closet. In addition, we will keep track of past purchases you have made to provide you with a personalized profile of your shopping history. We may also ask you for information regarding your and your family's shopping preferences and demographics in order for us to better fill your needs. However, all information not necessary to fulfill your order is optional.
In revolutionizing the way you shop, EditorsCloset uses new technologies to better serve our customers. Like many web sites, we use "cookies" so you can best experience our site and the Internet. Cookies are bits of electronic information placed over the Internet onto your computer. A cookie assigns a unique tracking number to each computer accessing our site or email campaigns, which enables us and our third party service providers to recognize and keep track of each user. Through cookies we can customize our site and advertisements to your individual preferences in order to create a more personalized, convenient shopping experience. Cookies used for our web site or email campaigns do not store personally identifiable information about you or your finances. Most browsers can be set to prevent cookies or to notify you when one is being placed.
This site makes use of a technology designed to enhance your browsing experience and provide analytics. The technology provides aggregate reporting information to the site owner only. No personal or personally identifiable information is gathered or used for this process.
In an effort to make our site as effective and enjoyable as possible, the computers that operate the site will collect certain information each time you visit the site and store these statistics in server logs. These statistics do not identify you personally, but will give us information regarding the type of user who is accessing the site and certain browsing activities of that user. Information collected in this way includes the IP address of the user accessing our site (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Netscape, etc.) and operating system (system software) used to access our site, the website the user last visited before linking to our site, how long the user accessed our site in any given session, and the date and time of access. We may make extensive use of these non-personally identifiable aggregated data in order to understand how our site is being used and will share them with advertisers, sponsors, investors, strategic partners, and others in order to develop, promote, and expand our business.
We share customer information only as described in this policy.
EditorsCloset may use various outside agencies (third party service providers) to make our website operate as smoothly as possible. For example, we may use third parties to host our website, operate various features made available on our website, send emails, analyze data, provide search results and links and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our website work. Information will only be disclosed to these service providers on a need to know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our website.
We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Other than as set forth in this policy, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Membership is by invitation only, and all existing members have the possibility to invite. To offer friends the invitation to membership, please click on the "Invite Friends" tab at the top of your screen in your navigational bar.
Members are generally permitted to invite friends for membership as they see fit. However EditorsCloset members are expected to invite respected persons within their own communities and not individuals who might bring discredit to, or harm the reputation of EditorsCloset and its community. In addition, EditorsCloset reserves the right to change membership criteria and to grant or remove membership at any time and without prior notice.
There are no membership fees associated with joining EditorsCloset.
Your membership privileges include (i) an access to EditorsCloset fashion and luxury lifestyle events, (ii) direct email reminders of upcoming sale(s), (iii) the possibility to invite your friends to join EditorsCloset and (iv) $10 credit every time you invite a member and after he or she makes a first purchase.
It takes a team of expert buyers to find the bargains we sell at the low prices you love. Our buyers are professional shoppers who search the globe for exceptional quality and high-end brands at genuine savings. Thanks to their expertise and dedication, we're able to offer you an edited selection of merchandise that represents the true quality and value you've been hunting for.
We will alert you when an item is sold out, but we recommend logging on to EditorsCloset as close to the start time of an event as possible.
All US major credit cards (American Express, Master Card, Visa, and Discover) are accepted through our secure online payment system. Our systems are tested regularly to ensure the highest level of security. We do not accept personal checks.
No, all purchases must be completed on our website.
Your credit card will be charged when your order enters the shipping process. Your card provider will hold the necessary funds to fulfill the order through a pre-authorization process.
Please contact our customer care with your order number, name of the product, date of purchase, and detailed problem with the item by completing the return form. If we do not have a replacement in stock, we will credit the approved refund amount to the credit card used to purchase the returned item(s).
EditorsCloset keeps very limited, if any, excess inventory for the products we sell. Therefore, we cannot process exchanges.
To return an item, please click on Return Policy.
By keeping the return window to 14 days, we are able to keep our costs low so we can continue to offer you great merchandise and low prices. We give our customers 14 days to evaluate each purchase (excluding final sale items defined on our return policy page). If you are not satisfied, you may return it within that time period.
We are very sorry, but orders cannot be canceled once they have been placed. We process orders very quickly, and once an order enters the fulfillment process, we are unable to modify or cancel it. We apologize for any inconvenience and hope that in the majority of cases our faster processing time works to your advantage.
At the moment, EditorsCloset ships to the United States and Canada only, including APO/FPO addresses. We do not offer shipment of packages outside of the United States. We do not deliver to P.O. boxes or military (APO, FPO, PSC) boxes. We do not deliver to penitentiaries.
We are very sorry, but we cannot change the shipping address once the order has been placed. We process orders very quickly, and once an order enters the fulfillment process, we are unable to modify or cancel it. We apologize for any inconvenience and hope that in the majority of cases our faster processing time works to your advantage.
EditorsCloset has arranged that all merchandise in transit from EditorsCloset to the delivery address be insured against theft and accidental damage at no cost to you.
EditorsCloset.com is proud to offer FREE ground shipping on all orders (excluding taxes and shipping & handling charges) to all U.S. destinations except Alaska and Hawaii. Shipments to Alaska and Hawaii can only be shipped by 2nd Business Day service or Next Business Day Morning Service (Next Business Day Morning service only assures that the package will be delivered the next business day).
Deliveries to APOs and FPOs are shipped using the US Postal Service.
Orders are shipped using UPS or FedEX and are fully insured in transit. Delivery time is usually five (5) business days from the time your package leaves our warehouse (ground service).
For your security, high value orders may not be delivered without an authorized signature. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. Customers will be charged a fee of $10 to reroute a package once it has been released to our carriers. Customers will also be charged a fee of $10 to reship their package if an error was made to the shipping address at checkout.
If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by EditorsCloset.com. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible. This does not apply to packages that appear to be damaged in shipping.
Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.
EditorsCloset.com offers same day shipping on most orders for in-stock merchandise if we receive and process your credit card order before 2:00 pm EST Monday through Friday. Credit card orders for in-stock merchandise received after 2:00 p.m. EST Friday, on a weekend day or a holiday will begin processing the next business day. Merchandise not available for same day shipping usually ships within two business days after your credit card order has processed. Custom orders will be shipped promptly upon receipt from the manufacturer.
Please note that overnight delivery on credit card orders for in-stock merchandise processed before 2:00 p.m. EST on Fridays will be delivered on Monday as the next business day unless you select Saturday delivery for an additional charge. Please consult with your Sales Associate for details.
EditorsCloset.com is not responsible for lost, late, misdirected, damaged or incomplete placement or confirmation of orders, or Internet technical, hardware, software, telephone or transmission failures of any kind that may limit a person's ability to place an order. This guarantee does not apply to delays caused by acts beyond EditorsCloset.com's control, such as acts of God, strikes, lockouts or disasters. EditorsCloset.com reserves the right to cancel or suspend this offer should a computer virus, unauthorized intervention or other cause corrupt the integrity or the proper conduct of the offer. EditorsCloset.com reserves the right to disqualify any order found to be disrupting the operation of the offer or website.